Regional CEO
Leads the achievement of performance targets across mission operations management, while also supporting blood donor initiatives
Serves as the public face of the Org, cultivating relationships with external stakeholders, including donors, media, and community leaders
Fosters a collaborative environment, develops service delivery capacity through volunteer engagement and partnerships, and oversees volunteer boards
About the Company
Joining The American Red Cross is like nothing else—it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
About the Job
The Regional CEO is accountable and responsible for achieving core mission delivery including performance targets in mission, fundraising, communications/marketing, volunteer services, operational management and supporting blood donor sponsorships and recruitment. They also serve as the face of the American Red Cross for various community initiatives; the media, donors, biomedical initiatives, blood sponsors and their communities. The RE leads a team of regional functional officers and Executive Directors.
The Regional CEO is the primary supervisor of the regional functional officers and Executive Directors and partners in a matrix system structure with division leadership to ensure organizational programs are executed. The Regional Executive works with the Executive Directors in the chapter territories to develop and engage volunteer boards and community volunteer leadership. A key expectation is to build a diverse and an engaged regional employee and volunteer workforce representative of the communities served and who uphold the core values of the American Red Cross.
Responsibilities
Key corporate responsibilities include delivery of overall targets/goals of the Region including service delivery, workforce engagement, biomed support, revenue, and expense. Maintain compliance with corporate governance, policies, and governmental regulations. Ensure sound financial management and public accountability for contributions, income, expense, and all Red Cross assets. In partnership with division leadership, provide leadership and management of assigned staff, deliver Red Cross programs and services and uphold the core values of the organization
In conjunction with the Division Fundraising Vice President (DFVP), responsible for achievement of fundraising goals across their Region. Work closely with the DFVP in co-leading key regional staff and goals. Actively participate in developing fundraising strategies and fundraising efforts to grow financial resources within the Region
Responsible for building and cultivating strong external relationships with key organizations and community leaders. Partners include donors, blood sponsors, governments, corporations, civic organizations, military, and other community charitable and nonprofit agencies
Ensure strong visibility for the American Red Cross in the regional jurisdiction. Increase and leverage community awareness and commitment to the American Red Cross by being an active community participant. Ensure regular local media and social media communications regarding all Red Cross services and regional/national activities, consistent with regional/national communication strategies
Build a strong collaborative environment across all lines of service and business units in the region to effectively deliver against the Red Cross mission. Provide leadership and strategy for improved performance. Ensure that community needs are communicated to the lines of services and business units and that the American Red Cross programs and capacity needs are communicated to the community
Build regional capacity for service delivery in all lines of service through program development and the engagement and retention of volunteers and partners. Ensure consistent, responsive, and timely delivery of high-quality services throughout the region. Ensure youth and young adults are engaged through a network of Red Cross Clubs which are integrated into the service delivery plans. May be called upon to serve roles in coordination with national response operations
Has oversight of Board Members and Community Volunteer Leaders within an assigned region or geographic area. Build and guide activities of Chapter Boards. Ensure diversity of board leadership, representation of major organizations and community leaders, and maintaining board committees that support the mission through advocacy, fundraising and service delivery. Lead and support the selection and engagement of diverse Community Volunteer Leaders who further the Red Cross mission in assigned geographic areas
Recruit, train, engage, and reward volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner, while maintaining a cooperative culture. Each member of the Regional Leadership Team is expected to work with a volunteer partner to ensure key volunteers are utilized to create depth within the function
For this level of position, the Region total revenue will be less than $15M
Qualifications
Education: Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or nonprofit management
Experience: Minimum 7 years related experience in the profit or not-for-profit sector in business, sales or corporate administration. Proven track record in raising significant financial resources
Management Experience: Minimum 5 years’ experience directing a workforce and program management responsibilities
