About the Company

PFLAG National is the first and largest organization for lesbian, gay, bisexual, transgender, and queer (LGBTQ+) people, their families, and allies. PFLAG National has more than 325,000 members and supporters and over 400 chapters in the United States. This vast grassroots network is cultivated, resourced, and serviced by the PFLAG National staff, Board of Directors, and Regional Directors Council.

About the Job

The Director of Major Gifts is a newly created position that will manage the major donor ($1,000+), mid-level donor ($250-999), and planned giving programs. This position will build the structure to grow the major gifts pipeline, manage a portfolio of prospects with high gift capacity, and ensure that major, mid-level, and planned giving donor experience results in renewed and increased donations. The Director of Major Gifts will report to the Vice President, Development & Philanthropic Partnerships, and supervise the Development Coordinator.

Responsibilities

  • The Director will have duties and responsibilities crossing many functions

  • Below is an outline of those duties:

    • Support the CEO and the Vice President, Development & Philanthropic Partnerships in cultivating the organization’s most significant individual donors and prospects

    • Drive the CEO and other Leadership members’ schedules for donor meetings

    • Solicit gifts of $1,000+ to reach individual giving goals

      • Create individual goals for each prospect in the portfolio based on the donor’s history of giving and an understanding of the prospect’s capacity and interests

    • Establish and manage mid-level ($250-999) donor program with the goal of upgrading mid-level donors to major donors

    • Identify and qualify new individual prospects through collaboration with the CEO and Board of Directors

    • Oversee stewardship of a high-quality donor experience through developing individual relationships, correspondence, mailings, acknowledgments, and other meaningful opportunities to engage with the organization

    • In collaboration with the Vice President, Development & Philanthropic Partnerships, support the direct-mail and digital fundraising programs to increase mid-level and major donors

    • Supervise the Development Coordinator, providing day-to-day management and driving their work plan toward growing revenue

    • Refine and enhance the major/mid-level/planned giving program in support of the strategic plan and organizational expansion

    • Plan major donor events in key cities including identifying hosts and host committee members, and working with the Communications department to write/deliver speeches and develop talking points for the CEO, Board Members, and other notable speakers (i.e., “the pitch”)

    • Maintains donor and prospect records in both electronic and paper form

    • Produces fundraising progress reports for the VP of Development & Philanthropic Partnerships, CEO, and Board of Directors as needed

    • Other tasks as assigned to support the department and grow revenue

Qualifications

  • Bachelor’s degree in a related field or equivalent experience or a combination of both

  • 5+ years of professional history as a frontline fundraiser with a focus on individual donors and major gifts

  • Thorough understanding of nonprofit fundraising and experience as a member or leader of a nonprofit development team

  • Proven track record of stewarding and closing five-figure and up gifts

  • Knowledge of donor/CRM databases; Salesforce and/or Salsa Engage highly preferred

  • Knowledge of LGBTQ+ issues, DEI (Diversity, Equity, Inclusion) practices, and civil rights as a whole

  • Enthusiastic support of PFLAG’s strategic vision, mission, and goals

  • Excellent interpersonal, organizational, and writing skills

    • Effective communicator both in person and over the phone/teleconference

  • Must be able and willing to travel as needed

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