Partner Development Rep.
Identifies potential partners, leverages resources to connect with key decision-makers, and schedules meetings for sales executives
Executes outreach campaigns, maintains contact databases, and participates in team meetings to support business development efforts
Develops sales and communication skills through ongoing training and contributes to the success of Org
About the Company
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities.
About the Job
The Partner Development organization develops innovative sales and marketing strategies to generate new business opportunities for EAB and EAB Seramount, a strategic business dedicated to advancing DE&I in the workplace. A key team member, the Partner Development Representative (PDR) is responsible for initiating relationships with prospective partners and optimizing team interactions. PDRs identify executives who may benefit from EAB or EAB Seramount products and services, leverage resources to connect with qualified leads, and schedule meetings for Partner Development Executives (PDEs) to meet and further advance those prospective relationships. PDRs can expect to acquire deep insight into the education industry, as well as workplace DE&I best practices, while refining their commercial outreach skills. Assignment to EAB or EAB Seramount is primarily based on business need, and candidates should indicate whether they have an interest in higher education and/or DE&I.
This role is based in Washington, D.C. or Richmond, VA.
Responsibilities
Schedule sales meetings for PDEs to meet with prospective partners, working towards weekly, monthly, and quarterly goals
Leverage all available resources—such as Salesforce, external sources (e.g. social media, news alerts, etc.), and predictive modeling tools – to strategically identify and contact qualified executives and organizations
Communicate with current and prospective partners via cold calling, email and social media
Create and execute strategic outreach plans to support new business acquisition goals
Follow up with inbound leads within designated time periods
Maintain and update prospect records in Salesforce; update Salesforce with relevant research and scheduling information
Participate in regular PDR training and coaching sessions to hone demand generation skills
Attend Partner Development organization team meetings and territory strategy sessions
Learn EAB and EAB Seramount product content and research
Complete additional product-specific responsibilities as needed (e.g. creating proposals and RFPs, booking contracts, etc.)
Qualifications
Minimum Qualifications:
Bachelor’s Degree with excellent academic record
Strong oral and written communication skills
Goal-oriented nature
Proven experience managing multiple, competing priorities
Must possess at least three of the following:
Sales or fundraising experience
Customer service experience
Experience working in a team environment
Experience in an office setting
Leadership experience
Preferred Qualifications:
Proven ability to meet or exceed a quantitative goal
Ability to effectively communicate and persuade by email and phone with executives
Demonstrates poise, maturity, and resilience with internal and external audiences
Experience with Salesforce
Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise
Assoc. Config. Specialist
Develops and updates high-quality virtual tours, ensuring accurate content and a seamless user experience
Manages tasks, coordinates with teams, and maintains system health to ensure efficient and effective tour production
Collaborate with stakeholders to achieve partner goals, optimize tour performance, and exceed customer expectations
About the Company
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities.
About the Job
The EAB/YouVisit Studios Virtual Tour leverages professional photography and advanced admissions analytics to connect prospective students with universities and admissions teams, enabling informed decisions about their educational future. Through high-quality photography and 360-degree capture techniques, YouVisit Studios provides immersive virtual tours that allow users to explore campuses from the comfort of their homes.
This platform is a valuable recruitment tool for admissions teams, offering insights into popular campus areas and supporting effective engagement with future students. With access to a vast library of campus imagery and information, prospective students can make well-informed decisions about their academic paths.
As an Associate Content Specialist, you will play a key role in supporting the platform’s success. Responsibilities include performing routine analysis, configuring systems, and managing tasks. Under general supervision, you will provide configuration support and contribute to project-related activities, collaborating with internal teams, external customers, vendors, and consultants.
Day-to-day duties may include submitting voiceovers, downloading and uploading materials for virtual tour scripting, editing photos from capture teams via proofing tools, and maintaining system health by managing selectable modules that form the backbone of virtual tour content. You will also be responsible for building and editing new or previously launched tours to ensure up-to-date content, as well as handling various administrative tasks to support team members and management.
This position may be located in Richmond, VA or Washington D.C.
Responsibilities
Drive Partner Results: Leverage EAB’s marketing and innovation assets to achieve partner objectives, ensuring measurable outcomes and consistently exceeding partner satisfaction targets. Collaborate with teams to align initiatives with strategic goals
Support Tour Builds: Partner with key internal stakeholders to oversee the implementation and development of virtual tours build process. Ensure seamless integration of provided content and technologies that enhance the user experience and support institutional recruitment goals
Prioritize Initiatives: Work closely with partner success teams to evaluate and prioritize key initiatives, ensuring alignment with both partner needs and internal capabilities. Maintain clear communication to manage expectations and deliver results
Task Management: Assist in daily task coordination, adhering to strict timelines and budgets while maintaining the highest quality standards. Consistently deliver work that aligns with brand guidelines and project specifications
Support Production Teams: Provide hands-on support to the Production Teams throughout the implementation process, including voiceover submissions, content uploads, and tour scripting. Act as a liaison to streamline processes and ensure timely completion of deliverables
Develop Process Expertise: Build a comprehensive understanding of each department’s role and its influence on the customer journey. Apply this knowledge to improve workflows and foster collaboration across teams
Maintain and Update Tours: Take ownership of tour content by regularly editing, updating, and refining both new and existing virtual tours. Use proofing tools and quality control measures to ensure accuracy and relevance
Optimize System Health: Oversee system configurations, such as managing selectable modules that underpin the virtual tour content, ensuring optimal performance and user experience
Collaborative Problem-Solving: Actively participate in project-related activities, offering solutions to challenges and ensuring alignment with organizational objectives and partner expectations
Qualifications
Minimum Qualifications:
Bachelor’s Degree, preferably in the Arts, Marketing, or a related creative field
1+ year of developing system configuration with direct client service experience
Proficiency in photo editing (Photoshop)
Able to take ownership and drive tasks/projects from beginning to end, working with multiple groups effectively and on multiple projects concurrently
Experience using project management and approval management systems (e.g., Salesforce)
Preferred Qualifications:
Skilled at adapting language, format and style for various media and audiences
Previous project management experience
Prior experience in marketing, configuration within the higher education industry
Strong desire and ability to lead and mentor junior team members
Demonstrated success in building relationships across the organization to advance self, partner, and company success
Operations Manager
Manages project timelines, workflows, and resources across departments, ensuring timely and successful project execution
Streamlines processes, identifies and resolves roadblocks, and provides regular status updates to stakeholders
Facilitates team meetings, coordinates vendor relationships, and fosters cross-functional collaboration to achieve operational goals
About the Company
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities.
About the Job
EAB is seeking a highly organized and proactive Operations Manager to support the Agency and Adult Learner Recruitment (ALR) departments. The Operations Manager will collaborate across teams, facilitate effective workflows, and ensure the successful execution of projects. The ideal candidate will thrive in a fast-paced, detail-oriented environment and demonstrate strong project management and communication skills.
This role is ideal for candidates with a passion for operational efficiency, strategic problem-solving, and collaborative teamwork. This position is also listed as an Operations Manager for posting purposes; the official title of this hire is expected to be Operations Manager, Agency & Adult Learner Recruitment to align with EAB business norms. The role may be based in Richmond, VA or Washington, D.C.
Responsibilities
Agency
Monitor workflows, progress while maintaining an up-to-date workplan
Create and maintain process flow documentation to ensure accurate and current steps are being utilized
Manage team capacity and resolve roadblocks to ensure timely completion
Develop project plans and provide weekly status updates
Coordinate with outside vendors for approvals and delivery
Support auxiliary teams with projects and assignments
Adult Learner Recruitment (ALR)
Facilitate weekly meetings with teams and provide clear action items and priorities
Distribute weekly report outs to the business
Convert partner requests into actionable projects for rapid delivery
Manage team capacity and resolve roadblocks to ensure timely completion
Develop project plans and provide weekly status updates
Cross-Functional Support
Monitor workloads for internal teams, balancing project quantity, complexity, and urgency
Communicate project-related changes, risks, and contingencies, facilitating resolutions as needed
Proactively identify risks, resolve issues, and remove impediments to project success
Collaborate with Operations team to troubleshoot process challenges
Drive continuous process improvement initiatives in a direct marketing environment
Qualifications
Minimum Qualifications:
Bachelor’s degree
2 years of experience in project management, planning, or scheduling
Demonstrated experience in project management practices, tools, and technologies
Proven ability to manage multiple plans, prioritize effectively, and track performance measures
Strong organizational skills with attention to detail
Excellent written and verbal communication skills
Ability to build relationships and influence stakeholders for project success
Self-starter with the ability to work independently and collaboratively in a team
Effective in fast-paced environments with the ability to adapt to shifting priorities
Sound judgment, initiative, and problem-solving skills
Proficiency in Microsoft Office Suite
Preferred Qualifications:
Familiarity with project management systems (Workfront preferred)
Experience with Jira
Previous experience in a creative or marketing environment
Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise
Gov. Proposal Specialist
Supports sales teams in negotiating and securing government contracts, ensuring compliance with all relevant regulations
Creates and analyzes pricing proposals, identifying and mitigating risks, and ensuring profitability
Implements best practices in contract management, develops tools, and analyzes contract performance to optimize business outcomes
About the Company
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities.
About the Job
We are seeking a highly-motivated individual to join EAB as a Government Proposal Specialist, focusing work on Federal and Defense contracting.
A successful candidate must provide top-level pricing and contracting support to our sales team in a fast-moving environment, contributing significant business value to contract generation, pricing analysis, compliance, and negotiation. As such, upon onboarding and training, the successful candidate must demonstrate skills in contract drafting, excellent business sense and judgment, well-developed analytical problem-solving abilities and pricing capability, and strong interpersonal and relationship development skills. The Specialist will, as part of the Strategy and Operations department, advise and support the sales department in the resolution of critical issues based on evaluation and analysis of associated business and legal risks. This individual must be willing and able to tackle a variety of projects simultaneously and meet demanding deadlines.
This position is being advertised as ‘Government Proposal Specialist’ to align with industry norms; the position is likely to be hired with an official title of ‘Associate Director, Government Contracts Pricing Specialist’ given anticipated internal leveling.
Responsibilities
Support contract generation and negotiations with federal government clients and prospective clients
Develop and prepare pricing proposals to ensure compliance with government contract requirements
Identify contractual and regulatory compliance issues and maintain close working relationship with sales personnel and members of the Legal & Business Affairs team to develop and implement solutions
Ensure all pricing and contracting activities comply with government regulations, including Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation (DFAR), and other applicable federal or state laws
Perform timely and accurate reporting to government agencies inclusive of internal audits on pricing and performance delivery
Communicate and negotiate with internal stakeholders to resolve issues and discrepancies effectively
Ensure compliance with company policies, applicable laws, and customer requirements
Responsible for understanding current and future needs relative to current or proposed contract management activities and requirements
Develop and implement contract management tools and processes; develop and implement effective reports and analytics that provide decision makers access to critical metrics and insights into contract performance
Qualifications
Minimum Qualifications:
Bachelor’s degree plus minimum 5+ years of relevant work experience
Excellent communication, negotiation, and interpersonal skills
Proven ability to manage multiple, competing priorities while producing quality information and meeting deadlines
Familiarity with government procurement processes, FAR, DFAR, and other applicable regulations
Has working knowledge of financial analytics and profit and loss implications
Detail-oriented with a high level of accuracy in pricing models and contract documentation
Demonstrated analytical ability including pricing experience using analytical tools including Excel, SAP, etc.
Ability to successfully interact with upper management as well as cross-functional directors and manager level team members
Ability to handle confidential information in an appropriate manner
Strong business partnering skills, including ability to support a diverse set of functions
Collaborator with internal and external business partners
Preferred Qualifications:
Experience working within a team environment
Demonstrated success in an entrepreneurial operating environment
Basic understanding of accounting principles
Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise
Relationship Associate
Manages client relationships, gathers intel, and schedules meetings to support Relationship Managers in upselling opportunities
Handles event logistics, including registration and IT support, and manages the contract process
Maintains contact databases, tracks client activity, and creates reports to demonstrate program impact
About the Company
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities.
About the Job
EAB Seramount Associates play an integral role in helping to strengthen relationships and drive value to partner organizations. Associates will manage contact lists and activity tracking, schedule and prepare EAB Seramount Relationship Managers for upselling opportunities.
Responsibilities
Membership & Client Support
Gather intel via internal and external resources for partner requests & inquiries for Diversity Best Practices and/or other Seramount services in a timely and efficient manner for Relationship Manager
Schedule and prepare Relationship Managers for interactions with partners for service and upsell
Create, organize and review engagement reports to help illustrate and demonstrate the impact of partners’ portfolio
Maintain and update contact database for regular communication with partners
Build understanding of membership offerings and topics to inform partner interactions and service requests
Events
Work with clients on IT support day of the event
Work with clients on event registration
Contracting
Create Statement of Work (SOW) / contracts
Support contract process through EAB/Legal
Qualifications
Minimum Qualifications:
Bachelor’s Degree or equivalent education
Strong oral and written communication skills
Attention to detail
Goal-oriented nature
Proven experience managing multiple, competing priorities
Must possess at least two of the following:
Customer service experience
Experience working in a team environment
Experience in an office setting
Leadership experience
Preferred Qualifications:
Ability to effectively communicate by email and phone with executives
Passion for Diversity, Equity and Inclusion work
Demonstrates maturity and resilience with internal and external audiences
Experience with Salesforce
Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise