Chief Information Officer
About the Company
Baltimore is the largest city in the U.S. state of Maryland, and the 29th-most populous city in the country. It was established by the Constitution of Maryland and is not part of any county; thus, it is the largest independent city in the United States. Baltimore has more public monuments than any other city per capita in the country and is home to some of the earliest National Register historic districts in the nation, including Fell's Point (1969), Federal Hill (1970) and Mount Vernon Place (1971). More than 65,000 properties, or roughly one in three buildings in the city, are listed on the National Register, more than any other city in the nation.
About the Job
Mayor Brandon Scott and the City of Baltimore seek their next Chief Information Officer. The Chief Information Officer leads the Baltimore City Office of Information and Technology (BCIT) and provides essential leadership to modernize city government information technology and bridge the digital divide in the City of Baltimore.
The Chief Information Officer leads the implementation of the City’s long-term information technology strategic plan, collaborating with agency stakeholders on major information technology initiatives, while engaging City leadership and business process executives in IT governance. The successful individual will be responsible for aligning IT objectives and programs with Mayor Scott’s Action Plan for Baltimore.
The CIO will play a key role in city government, overseeing all aspects of IT governance, infrastructure, and security. This senior leadership role requires a forward-thinking professional who is committed to transforming the IT function and positioning the organization as a leader in the public sector.
Responsibilities
Direct and manage the Baltimore City Office of Information and Technology, including personnel decisions, budgetary management, performance management, contract management, etc.
Provides technical expertise to the organization in the development and implementation of strategic and operational technology initiatives
Represents BCIT in meetings with elected/appointed officials and other city entities
Serves as an executive sponsor for the City’s enterprise-wide applications
Chairs and leads the IT Citywide Governance Committee
Ensures that IT and network infrastructure adequately support city government’s computing, data processing, and communications needs
Contribute as a member of the Mayor’s Cabinet and collaborate with senior leadership to align IT with the City’s overall strategy and goals
Manage IT sourcing, vendor partnerships, and develop strong relationships with internal and external stakeholders to ensure value delivery and cost-efficiency
Lead the continued development and enforcement of cybersecurity policies and practices to protect sensitive data, mitigate risks, and maintain public and employee trust
Establishes key performance indicators for IT systems and services and uses performance data to drive continuous improvements in technology services, user satisfaction, and operational effectiveness
Qualifications
Education & Experience:
Master’s degree in business administration, computer science, information technology, or a related field required
At least ten (10) years of progressive experience in administration of information systems and technology, with increasing level of responsibility throughout, including at least five (5) to seven (7) years of director level experience
Knowledge & Skills:
Ability to align IT strategy with the City of Baltimore’s overall goals, ensuring technology initiatives support service delivery, policy priorities, and innovation
Proven experience in implementing IT best practices in Service Management, IT Governance, Software Development Life Cycle (SDLC), Enterprise Architecture, and Information Security
Ability to think strategically and translate organizational goals into actionable information technology initiatives
Ability to focus on building organizational capacity and delivery high quality results
Experience in leading large-scale digital transformation efforts, managing organizational change, and fostering a culture of innovation to modernize IT systems and services
Ability to evaluate new technologies and technical directions that allow the City of Baltimore to make wise investments
