Coordinator, Legal Reform
Manages calendars, travel, and meeting logistics, ensuring seamless coordination for the legislative affairs team
Supports member relations and interactions, provides timely scheduling responses, and logs activity in Salesforce
Provides administrative support, which includes greeting visitors, providing backup support, and managing vendor contracts
About the Company
If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.
We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.
About the Job
The Coordinator will provide administrative support to the state legislative affairs team at the U.S. Chamber of Commerce Institute for Legal Reform (ILR) on all aspects of scheduling, including internal and external meeting coordination and briefing materials, travel logistics, meeting arrangements, and expense submission.
Responsibilities
Proactively manage and provide daily administrative support, including managing calendar and meeting materials, booking travel, submitting expense reports, and handling logistical support for meetings
Assist with member relations efforts, including providing timely responses on scheduling availability, ensuring that the team knows who should attend meetings, and blocking the calendar for potential meetings
Greet visitors in the lobby and escort them to a meeting room
Provide backup support to the ILR president and other coordinators
Log member interactions weekly in the Salesforce database
Complete vendor intakes for new contracts, renewals, and work orders
Handle other administrative support duties as needed
Qualifications
Minimum of 1-2 years’ senior-level administrative experience in a law firm environment, corporation, or trade association
Extensive experience in building professional presentations using PowerPoint and other graphic design tools
Excellent written and verbal communication skills
Effective time management, detail-oriented, and strong organizational skills
Ability to work with minimal supervision
Ability to interact with senior-level executives and maintain a high degree of discretion
Proficient in Microsoft Office
Able to arrive early or stay late as needed
Production Assistant
Manages run-of-show, coordinates speakers, and ensures seamless execution for in-person, virtual, and hybrid events
Collaborates on video and graphic elements, and develops speaker logistics plans, ensuring timely delivery
Serves as a key liaison between A/V, producers, and talent, maintaining detailed production schedules and workbooks
About the Company
If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.
We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.
About the Job
The U.S. Chamber of Commerce Events team is seeking a production assistant to join our Content Strategy unit. The ideal candidate will have strong communication skills, a passion for learning, a collaborative mindset, and the ability to thrive in fast-paced, dynamic environment and enjoy tackling new challenges.
You will collaborate with internal partners and Events colleagues to execute the Chamber’s high-profile in-person, virtual, and hybrid events. You will be responsible for managing the program run of show and speaker coordination, assisting with video and graphic elements, and providing support to other members of the Content Strategy team as needed. You will be an integral part of a dynamic team creating impactful and memorable experiences that will move the needle forward on key Chamber priorities.
Responsibilities
Draft and maintain a run of show and collaborate with A/V and other departments to ensure the seamless execution of events
Lead on-site management of VIP speakers
Schedule on-stage talents for rehearsals and coordinate their stage movements with A/V
Coordinate with internal creative partners to ensure that all visual and multimedia elements are delivered on time
Liaise with event planners on developing and communicating a concise speaker logistics plan for each event
Contribute to the maintenance of a detailed production workbook and workback schedule to ensure that all elements are completed and delivered on time
Serve as a liaison between A/V, producers, and talent for virtual broadcasts
Qualifications
Bachelor’s degree and previous experience in live events, broadcast journalism, or production
Exceptional organizational skills and a keen eye for identifying and implementing process improvements
A critical thinker who can prioritize multiple tasks in real time during a live program
Ability to interact with high-profile speakers and talent with confidence and diplomacy
Able to work calmly and respectfully under pressure
An understanding of events/broadcast best practices
Detail-oriented, proactive, and able to manage simultaneous projects
Ability to forge strong relationships with stakeholders at all levels and collaborate with internal and external stakeholders to achieve common goals
Coordinator, Emp. Policy
Provides comprehensive administrative support by managing calendars, travel, expenses, and meeting logistics for the Employment Policy team
Plans and executes events, handles vendor contracts, and supports member relations through timely communication
Supports office operations, which includes greeting visitors, providing backup to other divisions, and handling diverse administrative duties as needed
About the Company
If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.
We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.
About the Job
Provide administrative support to the Employment Policy team at the U.S. Chamber of Commerce, including scheduling internal and external meetings, travel logistics, event planning and execution, expense submission, contract management, and member communications.
Responsibilities
Proactively oversee and provide daily administrative support, including managing calendars and meeting materials, booking travel, submitting expense reports, and handling logistical support for meetings
Assist with member relations efforts, including providing timely responses on scheduling availability
Complete vendor intakes for new contracts, renewals, and work orders
Plan, manage, and execute in-person and hybrid events
Greet visitors in the lobby and escort them to a meeting room
Provide backup support to other policy divisions as needed
Handle other administrative support duties as needed
Qualifications
Bachelor’s degree strongly preferred and a minimum of 1- 2 years’ senior-level administrative experience in a law firm, corporation, trade association, or other nonprofit
A minimum of 1-2 years’ event management experience
Excellent written and verbal communication skills
Effective time management, detail-oriented, and strong organizational skills
Ability to work with minimal supervision
Ability to interact with senior-level executives
Proficient in Microsoft Office
Proficiency in Salesforce preferred
Director, Communications
Develops and implements communication strategies to advance Chamber of Commerce goals and policy priorities
Manages media relationships, and oversees the creation of impactful press releases, op-eds, and digital content
Contributes to digital strategy, collaborates with teams, and measures communication effectiveness for leadership reporting
About the Company
If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.
We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.
About the Job
The U.S. Chamber of Commerce is seeking a skilled and proactive director of Communications to support and enhance the organization's communication efforts. This role involves developing and executing communication strategies, managing media relations both proactively and reactively, developing content and storytelling, and assisting with the Chamber’s policy and advocacy priorities. The director will work closely with the vice president of Communications and other senior leaders to promote the Chamber's mission and initiatives.
Responsibilities
Strategic Communications and Tactical Execution:
Help develop and implement communication strategies that advance the Chamber's goals
Media Relations:
Cultivate and maintain relationships with media outlets, journalists, and influencers to effectively communicate the organization’s messages
Content Creation:
Oversee the production of high-quality content, including press releases, op-eds, speeches, and social media posts, ensuring alignment with the Chamber's brand and messaging
Team Collaboration:
Work collaboratively with the Communications team and other departments to ensure cohesive and effective communication efforts
Digital Strategy:
Contribute to the Chamber's digital communications strategy, including website content, social media presence, and email marketing campaigns
Measurement and Reporting:
Help establish metrics to evaluate the effectiveness of communication strategies and provide regular reports to senior leadership
Qualifications
Bachelor's degree in communications, public relations, journalism, or a related field
Minimum of 7+ years of experience in communications, public relations, or a related field. Capitol Hill, administration, trade association, and/or public affairs consultancy experience preferred
Strong strategic thinking and problem-solving abilities
Excellent written and verbal communication skills
Proven track record of successful media relations and integrated communication strategies that drive results in support of policy and advocacy priorities
Proficiency in digital communications, social media strategies, and influencer outreach
Proficiency in leveraging members and allies in support of policy and advocacy outcomes
Ability to work effectively in a fast-paced and dynamic environment
Sr. Director, Member Relations
Leads engagement with high-level members in a specific industry portfolio, leveraging expertise to deliver value and insights
Drives revenue growth by actively engaging members, identifying new business opportunities, and exceeding annual revenue and retention goals
Develops customized KPIs, collaborates with policy experts to expand member interests, and works with finance/Ops on revenue forecasting and tracking
About the Company
If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.
We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.
About the Job
The Chamber is seeking a senior member relations professional to lead engagement with high-level members, manage day-to-day C-suite relationships, and identify and cultivate new revenue and membership opportunities. The senior director will lead a significant industry portfolio and engage government relations executives of leading companies to develop deep partnerships and leverage those relationships to deliver member value and drive revenue growth.
The ideal candidate will demonstrate superior relationship management skills and have extensive experience and expertise in partnering directly with C-suite executives to understand goals and deliver opportunities. Experience working with the national security, defense and/or cybersecurity sectors is a plus.
Responsibilities
Oversee a portfolio of the Chamber’s significant members in a given industry or industries, leading the strategy and engagement with portfolio member accounts and leveraging industry expertise and intelligence to share insights and deliver results
Actively engage members to deliver value through regular connections and touchpoints, news and policy updates, and event invitations and opportunities
Drive new business growth within the industry portfolio
Meet or exceed annual revenue and retention goals within the portfolio and lead the development and implementation of an integrated and strategic revenue plan to grow existing accounts
Create customized KPIs for each portfolio member company to define success, demonstrate value, chart progress against strategic goals, and exceed members’ expectations
Work creatively and collaboratively with policy expert colleagues to constantly identify new areas of interest for members throughout the Chamber’s advocacy offerings, deliver contracted benefits, deepen overall engagement, and unlock additional areas of investment
Work closely with finance and operations colleagues on revenue forecasting, renewal planning, invoicing, and engagement tracking, using the Salesforce platform and other tools
Qualifications
Bachelor’s degree and 10+ years’ experience in fundraising/sales or member or client relations
Previous work experience in professional services, political fundraising, a membership organization, government affairs, a communications agency, or a media company is preferred. direct revenue responsibility, required
Superior relationship management experience and sales skills
A strong client service ethic
Strong presentation and persuasion skills and confidence when conversing with C-suite leaders from large corporations in a business development capacity
Excellent written communication skills
A passion for details and an obsession with accuracy
Deep intellectual curiosity and a passion for policy, with an ability to unpack complex topics and turn them into digestible, compelling sales opportunities
Ability to effectively articulate the Chamber’s value proposition to our members, with an interest in politics and policy and a deep appreciation for the contributions that the Chamber makes to the business community at large
Demonstrated ability to engage and understand stakeholder issues impacting prospective member industry(s)/organization(s)
A growth and learning mindset characterized by an openness to challenging assumptions at the organization and personal levels
A seasoned and impassioned entrepreneur who is eager to contribute to department-wide transformation and new opportunities
Strong techniques around guiding sales messaging with diplomacy and sensitivity for a range of audiences
Organizational and business savvy
Data-driven approach to utilizing a CRM, such as Salesforce, to track progress, identify trends, and grow engagement
Manager, Operations
Manages grant proposals, collaborating with internal teams to gather information, prepare materials, and submit applications to funders
Oversees grant tracking, compliance, and reporting, ensuring budget adherence, setting up grants in Salesforce, and submitting timely reports
Administers the Org's small grant program, acting as the main contact point for grantees and managing all aspects from agreement drafting to report collection
About the Company
If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.
We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.
About the Job
The Manager of Operations is a core member of the Foundation’s Operations team responsible for maintaining grant compliance and reporting for the various grants the Foundation receives from private and corporate foundations. In addition to the Operations team, this person will work with team members across Development, Finance, Legal, and the Foundation Program areas, with an emphasis on budget tracking and reporting. The ideal candidate will also be part of the proposal process and prepare and organize materials for proposal submissions. This position requires strong program budgeting, data analysis, writing, and project management skills.
Responsibilities
Grant Proposals
Maintain and provide organization and budget information requested through the grant proposal and application processes
Collaborate with various internal teams across seniority levels to get grant proposals approved internally and submit final grant proposals and supporting documents to funders
Grant Tracking, Compliance, and Reporting
Manage the tracking of grant budgets and expenditures across the Foundation and ensure that the funds are spent in accordance with the restrictions imposed by the grant agreements and funder expectations
Set up grants in Salesforce for budget tracking
Meet regularly with Foundation leaders across each program to ensure that grant spending is on track with budget and deliverables
Oversee reporting and deliverable timelines
Assemble all necessary supporting materials and documents for funder reports, including budget reports, outcome measurements, and success stories and submit reports to funders
Grant Administration
In addition to being awarded grants from other organizations, the Foundation awards several small grants each year to other organizations. This person will act as the main point of contact for grants awarded, from drafting grant agreements to ensuring that progress and final reports are received from grantees
Other
Coordinate key long-term projects with the Foundation’s Operations and Development teams, such as process improvement initiatives
Qualifications
5+ years’ experience in a nonprofit organization with demonstrated experience managing/administering grants. Knowledge of federal grants is a plus
Demonstrated analytical and budgeting skills
Strong communication skills, with the ability to convey complex information clearly
Meticulous attention to detail
Self-motivated, with the ability to set priorities and manage multiple tasks independently effectively and efficiently
Ability to manage changing deadlines and respond to those deadlines without sacrificing quality
Experience using Salesforce
Strong Microsoft Office skills, particularly in Microsoft Excel
Manager, P'ships & Marketing
Leads the growth & execution of digital advertising and events for CO—and select Chamber programs, managing campaigns and supporting brand growth
Creates compelling marketing materials for partnership pitches and sponsorships, effectively communicating value to potential partners
Project manages partnerships from start to finish, coordinating with internal teams & external clients, ensuring deliverables meet expectations and drive ROI
About the Company
If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.
We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.
About the Job
The U.S. Chamber’s Global Partnerships and Member Relations team works directly with chief marketing officers (CMOs), chief communications officers (CCOs), and the marketing teams of major global brands. The team identifies synergies between the brands’ marketing and reputational objectives and the Chamber’s policy expertise.
The team is seeking a dynamic and results-driven manager with experience in digital advertising, marketing, and sponsorship management, including hands-on expertise in managing campaigns, supporting brand growth, and coordinating impactful partnerships and events.
The manager will play a key role in pitching and executing partnerships from initiation to completion, ensuring smooth delivery and measurable results, while bringing strong project management skills, a creative and analytical mindset, and the ability to collaborate effectively with internal teams and external clients.
Responsibilities
Lead the growth and delivery of digital advertising and virtual and in-person events for CO— (growwithco.com) and select U.S. Chamber-sponsored programs
Support the creation of marketing materials for bespoke pitches as well as tentpole event sponsorship packages, ensuring that they are visually compelling and effectively communicate value to partners
Act as the project manager for all assigned partnerships, coordinating with both internal stakeholders and external clients, managing the execution of all partnership elements, and ensuring that deliverables meet client expectations and drive measurable ROI
Support the development and tracking of customized KPIs for each partner to define success, demonstrate value, and exceed expectations while charting progress against strategic goals
Stay informed on industry trends, emerging technologies, and best practices in digital advertising, media, and events to enhance program offerings
Qualifications
Bachelor’s degree and a minimum of 4+ years in a media or agency environment, with significant client-facing experience and marketing and digital expertise
Experience prospecting and selling directly to senior marketing executives
Familiarity with creating and supporting marketing materials, including pitch decks, sponsorship proposals, and post-event recaps, with a strong eye for detail and design
An unwavering commitment to exceptional client service
Strong written and verbal communication skills
Ability to handle challenging conversations with grace and diplomacy, including C-suite level negotiations and meetings
Ability to build and maintain relationships with stakeholders at all levels
Eagerness to work collaboratively within a fast-paced, entrepreneurial team environment
Comfortable with ambiguity and skilled at managing complex and evolving program and policy elements
Demonstrated leadership abilities, including strategic decision making and the capacity to motivate and drive results through collaborative team efforts
An interest in policy and politics with a solid understanding of the Chamber’s work and value
Proficiency in CRM tools, such as Salesforce; Microsoft Office, especially Excel and PowerPoint; and familiarity with InDesign or other creative platforms
Manager, Member Success
Develops member success programs to drive engagement, building strong relationships with small business members through regular communication
Assesses member needs and recommends solutions to enhance the member experience, designing retention & engagement programs
Manages member onboarding, internal/external communications, tracks key success metrics for reporting, and handles office operations
About the Company
If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.
We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.
About the Job
The U.S. Chamber of Commerce is seeking a dynamic professional to drive our small business member success programs and member engagement. The ideal candidate is a relationship builder, proactive, energetic, hands-on, and digitally savvy. The candidate will manage member support, from initial onboarding to ongoing relationship management.
This person will also collect and analyze member feedback, create meaningful success metrics, manage email campaigns, identify revenue opportunities through account expansion, serve as a key contributor internally and externally while managing critical office operations.
Responsibilities
Manage our member success strategy to drive member engagement
Build and maintain strong relationships with members through regular communications and personalized outreach
Assess member needs and recommend solutions to improve member experience
Collect and analyze member feedback to drive continuous improvement
Design and implement member retention and engagement programs
Provide comprehensive member onboarding
Manage internal and external communication and support for new and existing members
Develop key member success metrics for organizational reporting
Manage office management responsibilities
Support small business membership sales executives
Qualifications
3+ years’ experience in sales, communications, marketing, customer success, or an external facing sales team support role
Advanced proficiency with the Microsoft Office Suite, notably Microsoft Excel and PowerPoint
Knowledge of intermediate to advanced Salesforce
Executive phone presence
Ability to blend business and technical acumen
Superior relationship management skills
Coordinator, P'ships & Events
Manages a portfolio of member engagement events, overseeing logistics, RSVPs, and on-site execution to meet member policy needs
Supports the growth and execution of complex partnerships, collaborating with internal teams to integrate event, content, and digital elements
Assists with sponsorship management for flagship events, creating marketing materials, delivering ROI reports, and providing admin support to the department
About the Company
If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.
We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.
About the Job
The U.S. Chamber's Member Relations and Global Partnerships team works directly with heads of Government Relations, chief marketing officers (CMOs), and chief communications officers (CCOs) to host events that serve our members’ policy needs and build bespoke partnerships to illuminate the brands’ reputational and growth goals.
We are seeking an entrepreneurial, detail-oriented, and highly organized individual to join our team as a coordinator and support the development, execution, and growth of events, audience curation, and partnership/sponsorship program elements. The ideal candidate will thrive in a fast-paced environment, possess exceptional client service skills, and demonstrate a proactive approach to managing multiple priorities.
Responsibilities
Directly manage a portfolio of member engagement receptions, salons, and roundtables, overseeing logistics, tracking RSVPs, and leading on-site execution
Support the growth and delivery of marquee, multifaceted partnerships, spanning event, content, and digital elements and working in collaboration with internal events, editorial, digital, and communications teams
Support the sponsorship management and execution for Chamber flagship, tentpole events, including building marketing materials and delivering ROI recaps
Provide regular updates and reports to internal and external stakeholders, highlighting progress, results, and opportunities for improvement
Schedule and coordinate external meetings, compile briefing materials, and draft and manage follow-up
Provide administrative support to the department and department leadership as needed
Be a generous team contributor
Perform other projects and duties as assigned
Qualifications
Bachelor’s degree and 1+ years of relevant events and/or sponsor/client management experience preferred
An entrepreneurial spirit and a track record showing initiative and ownership of work
Outstanding verbal and written communication and presentation skills, with the ability to communicate with senior leaders with confidence and grace
Strong client service ethic
Meticulous attention to detail and superior organization
Ability to manage complex and fast-changing portfolios of work and prioritize effectively in response
An interest in policy and politics with the willingness and proactiveness to understand and learn the Chamber’s work and value
Experience using a CRM, such as Salesforce
Proficiency with the Microsoft Office Suite, notably Microsoft Excel and PowerPoint
Sr. Director, Operations
Oversees operations for the Strategic Advocacy Department, managing budgets, contracts, workflows, and the CPO's schedule to maximize efficiency
Leads and contributes to policy research, developing briefs, reports, and memos while ensuring accuracy and relevance of all departmental outputs
Facilitates cross-functional collaboration, acting as a liaison between teams and the CPO to drive alignment on shared goals and initiatives
About the Company
If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.
We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.
About the Job
The Senior Director of Operations to the Chief Policy Officer (CPO) is a key leadership role responsible for ensuring operational efficiency, organizational effectiveness, and seamless execution of priorities across the Strategic Advocacy Department. This individual will oversee high-level operations, manage projects, and contribute to the development of policy initiatives and deliverables. Acting as a trusted adviser to the CPO, the senior director will play a pivotal role in driving collaboration across teams, tracking progress on key initiatives, and ensuring that the department’s outputs are timely, accurate, and impactful.
The ideal candidate is a highly organized, detail-oriented professional with a strong background in research briefs, operations, and leadership. The candidate must possess excellent communication skills, the ability to manage complex projects, and a proactive mindset to balance strategic priorities with day-to-day execution. This role requires a dynamic person who thrives in a fast-paced environment and is committed to advancing the organization’s mission.
Responsibilities
Operational Leadership
Oversee the Strategic Advocacy Department’s operations, including managing contracts, budgets, and workflows to ensure efficiency and effectiveness
Serve as the primary point of contact for operational matters, resolving issues promptly and effectively
Working with his executive assistant, analyze and manage the CPO’s schedule, priorities, and communications to ensure focus on high-impact activities
Prepare briefing materials, research summaries, and presentations for internal and external meetings
Track and monitor projects, initiatives, and deliverables to ensure that deadlines are met and goals are achieved
Research and Policy Support
Lead and contribute to developing policy briefs, reports, and other deliverables that align with the CPO’s priorities
Conduct research and draft memos on key areas, synthesizing findings into actionable insights
Ensure the accuracy, relevance, and timeliness of all outputs produced by the Policy teams
Stay informed on emerging policy issues, research methodologies, and best practices to enhance the department’s work
Cross-Functional Collaboration
Facilitate collaboration between the Policy teams and other teams across the organization to ensure alignment on shared goals and initiatives
Lead or support cross-functional campaigns, initiatives, and projects, driving coordination and accountability among stakeholders
Act as a liaison between the CPO and other teams to ensure clear communication, alignment, and follow-through on priorities
Qualifications
Bachelor’s advanced degree (e.g., M.A., M.P.A., J.D., or Ph.D.) in public policy, political science, economics, or a related field strongly preferred
10+ years of experience in research, policy analysis, or a related field with at least 5 years in a leadership role
Demonstrated experience managing teams, initiatives, and projects
Experience working in policy, government, advocacy, or a mission-driven organization is highly desirable
Strong research and analytical skills with the ability to synthesize complex information into clear, actionable insights
Proven ability to manage multiple workstreams and initiatives simultaneously, ensuring quality and timeliness
Exceptional organization and time management and a keen eye for detail
Excellent written and verbal communication skills
Ability to present research findings to diverse audiences
Demonstrated ability to lead and inspire teams, fostering a culture of collaboration and accountability
Attorney
Serves as in-house counsel for the U.S. Chamber Litigation Center, focusing on lawsuits challenging laws and regulations in federal and state courts
Manages amicus and regulatory litigation, from case analysis and strategy development to supervising outside counsel and reviewing briefs
Collaborates with stakeholders, coordinates litigation with other organizations, and participates in events and fundraising activities
About the Company
If you are passionate about the ability of American business to improve lives, solve problems, and strengthen society, the U.S. Chamber of Commerce is the place for you. As the world’s largest business organization, we believe in building a future that gives everyone the opportunity to pursue a better tomorrow. We make it our job today–and every day–to build the strongest relationships possible among the American people, business leaders, and elected officials in Washington, D.C., state capitals, and countries around the globe. For them and the businesses we represent, the U.S. Chamber is a trusted advocate and partner.
We are driven by the pursuit of innovation and partnership and hold ourselves to the highest standards. Our commitment to our members is matched only by our commitment to our employees. As part of our team, we will support your long-term career development while delivering relevant learning opportunities. We will empower you to lead, develop deep expertise, and find new approaches to solving the toughest challenges.
About the Job
The U.S. Chamber of Commerce Litigation Center is the litigation arm of the U.S. Chamber of Commerce, advocating for free enterprise in the courts. The Litigation Center represents the voice of the business community as amicus curiae and as a party to litigation. The center files over 200 amicus briefs in state and federal courts each year and brings lawsuits on behalf of the U.S. Chamber to challenge anti-business laws and regulations.
Serve as in-house counsel at the U.S. Chamber Litigation Center, with a particular focus on handling federal and state lawsuits brought by the U.S. Chamber to challenge laws and regulations in district courts and courts of appeals.
Responsibilities
Handle amicus and regulatory litigation in the U.S. Supreme Court and in other federal and state courts
Review and analyze cases for potential involvement
Solicit views of stakeholders, develop case strategy, retain and supervise outside counsel, and review legal briefs
Coordinate litigation with counsel of member companies, other trade associations, and state and local chambers
Plan moot courts and member events and participate in member briefings and fundraising meetings
Qualifications
Juris Doctor degree with strong academic performance during law school
3+ years’ experience in trial and appellate litigation matters
Excellent client service
Superb legal research and analytical skills
Outstanding verbal and written communication skills
Ability to collaborate effectively with internal and external stakeholders
Federal judicial clerkship strongly preferred
Federal regulatory and/or state litigation experience, including federal district court litigation under the Administrative Procedure Act, strongly preferred
Experience in financial services litigation preferred
Federal government experience preferred