Litigation Support Analyst

  • Provides counsel with case preparation support, including evidence gathering, analysis, and recommendations

  • Streamlines processes, designs workflows, and trains attorneys on policy, procedures, and technology

  • Updates statistical data, manages information requests, and provides analytical support for various legal matters


About the Company

Are you searching for a role that will combine your knowledgeable about major tax systems, understanding of legal processes, and abilities with advanced analytical research in the application of systems analysis and operations research? Join the Department of Revenue, Office of Chief Counsel (OCC) as Litigation Support Analyst. Take your legal career to the next level with an innovative, customer-focused, and employee-centered agency.

About the Job

In this position, you will function as an analyst advisor to the OCC in case preparation and be responsible for all aspects of the Commonwealth Court process in the office. Your sound discretion will be essential for assisting in and advising on decision making and the management of said process. Work involves gathering evidence; identifying, locating, and providing documents; and providing options and recommendations applicable to the case, situation, or pending legal matter at hand.

Our team will rely on you to provide investigative and analytical support to the Office of Attorney General, Bureau of Audits, Board of Appeals, and OCC attorneys. This includes assisting with the research, design, and implementation of streamlined processes as well as training attorneys on administrative and policy matters, department practices, and technology or system capabilities.

Responsibilities

  • Function as an analyst advisor to Office of Chief Counsel in case preparation

    • Gathers evidence and provides recommendations and options applicable to the case, situation, or pending legal matter at hand

  • Update statistical and metric information for the Sales and Use Tax Unit on a daily basis as defined and outlined for metric reporting purposes

  • Assist the Project Manager and other OCC staff with the research, design, and implementation of streamlined processes within the Office of Chief Counsel

  • Design, update, or modify workflows; recommend technology enhancements; and train attorneys on administrative and policy matters, department practices, and/or technology or system limitations

  • Provide investigative and analytical support by identifying, locating, and supplying documents, as well as gathering evidence, for the Office of the Attorney General, Bureau of Audits, Board of Appeals, and OCC attorneys

  • Review and provide analysis, commentary, and data as requested for pending Board of Finance and Revenue cases, as well as Commonwealth Court cases, within the Office of Chief Counsel

  • Plan and organize work, determine workflow, and review work performance for review Chief Counsel or Deputy Chief Counsel

Qualifications

  • Minimum Experience & Training:

    • One year as a Revenue Research Analyst 2

      • OR two years of managerial experience, with one year each in two of the three major functional areas of a major tax system which are the receipt of tax returns, the examination of tax returns, and the enforcement of the tax rules and regulations;

      • OR three years of experience in systems analysis and/or operations research which included two years in the analysis of tax systems and a bachelor's degree including or supplemented by 21 credit hours in courses involving the use of quantifiable techniques applicable to systems analysis, mathematical model building, algebra, calculus, operations research, quantitative research design, economic analysis, computer science, or any other qualifying course work;

      • Appropriate graduate study may be substituted for the required experience on a year for year basis;

      • OR any equivalent combination of experience and training

    • You must possess an associate degree

    • You must possess three years of experience in a legal office

    • You must be able to perform essential job functions

    • This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment

      • Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification

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Commonwealth of PA, Harrisburg, Hybrid, Mid-level Andrew DeZarn Commonwealth of PA, Harrisburg, Hybrid, Mid-level Andrew DeZarn

Economic Dev. Manager

  • Manages all aspects of the HDBA program and develops guidelines, ensures compliance, and monitors performance

  • Oversees program funding, analyzes data to identify areas for improvement, and prepares reports for various stakeholders

  • Builds relationships with diverse business communities and organizations, represents the program at events, and serves as a liaison for DCED


About the Company

The Department of Community & Economic Development is on the lookout for a qualified candidate to take on the role of Economic Development Manager in Dauphin County. This position involves overseeing the Historically Disadvantaged Business Assistance Program, where the manager will be tasked with coordinating, administering, and managing the program effectively. The goal is to align the program with the broader objectives of the Commonwealth and the economic development strategy set forth by DCED. Additionally, this role will act as a vital link between DCED and small, historically disadvantaged businesses, focusing on enhancing their access to capital and opportunities.

About the Job

This program manager position is responsible for the coordination, administration, and management of the Historically Disadvantaged Business Assistance (HDBA) program, ensuring the program is administered to meet the goals and objectives of the Commonwealth and DCED’s economic development strategy. Serves as a liaison for DCED with respect to capital access and opportunity for small and historically disadvantaged businesses.

Responsibilities

  • Manage and administer the components of the Historically Disadvantaged Business Assistance (HDBA) program—Business Assistance Service Centers (BASC), microgrant programs, and procurement support initiatives

  • Develop guidelines, develop and implement process and procedures for administration, and manage funds for the HDBA program. Administer in a manner which meets the goals and objectives of the Commonwealth’s wider economic development strategy

  • Supervise BASC grantees to ensure compliance with minimum requirements, approved workplans, and data collection

  • Prepare and monitor the use of program guideline documents and operations manuals, memoranda, and other communications that provide instruction to applicants and grantees as well as staff

  • Oversee program objectives and requirements in application review and grantee performance

  • Develop, implement, and ensure compliance with procedures designed to be consistent with the law and policies set forth by DCED

  • Oversee and guide management of the workflow and tracking of projects to assure that timelines and deadlines are met with regard to reviews, approvals, and timely submissions to other state and federal agencies

  • Oversee the activities of Economic Development Analysts either through direct or indirect supervision for compliance with policies and procedures through review of work, the setting and enforcement of deadlines for acceptable response and processing times, etc.

  • Prepare and present recommendations for approval of HDBA funding applications to executive-level review committees

  • Provide detailed and analytical reviews of HDBA applicant and grantee proposals, reports, and closeout documents

  • Responsible for timely and efficient records management for the HDBA program

  • Conduct monitoring visits of Business Assistance Service Centers and, as necessary, businesses

  • Analyze data to summarize accomplishments to determine needed program improvements and prepare recommendations regarding same

  • Prepare and review reports for Executive Office, Governor's Office, and/or other organizations

  • Oversee technical service contracts and consultants

  • Collect and provide program performance data required for annual budget submissions

  • Convene and/or participate in external, inter-program, and inter-agency special teams to analyze challenges and opportunities for historically disadvantaged businesses

  • Represent Office of Business Financing at meetings, conferences, and events in relation to the HDBA program, historically disadvantaged business assistance in general, and/or provide technical assistance to grantees

  • Maintain relationships with diversity related businesses, organizations supporting diverse and historically disadvantaged businesses, and historically disadvantaged businesses for the purposes of improving existing and new programs, etc.

  • Serves as a liaison for DCED with respect to capital access and opportunity for small and historically disadvantaged businesses

  • Serves as the liaison for the program among program constituents such as Business Assistance Service Centers, members of the general public, businesses, program providers, elected and appointed officials to include local, state, and federal representatives, and other state and federal agencies

  • Perform other related duties as assigned

Qualifications

  • Minimum Experience & Training:

    • One year as an Economic Development Consultant 1

      • OR four years of professional experience in economic planning and development programs, and a bachelor's degree;

      • OR an equivalent combination of experience and training

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Director, Finance & Admin.

  • Directs financial audits of healthcare facilities and develops policies for fiscal and administrative functions within the Bureau

  • Oversees administrative functions for multiple bureaus, including budget management, training coordination, and technology services

  • Advises agency leaders on policy changes, collaborates with stakeholders, and represents the Bureau in external interactions


About the Company

Do you have an interest in public health administration focused on supporting the licensing functions of healthcare and long-term care facilities? The Department of Health is seeking a Director for the Bureau of Finance and Administration to be responsible for two new Divisions within the Deputate of Quality Assurance. The Division of Finance is responsible for ensuring health care facilities are operating with fiscal responsibility and soundness and the Division of Administration is responsible for planning and directing the administrative support for the Bureau of Long Term Care and the Bureau of Healthcare Facilities and Home Care Services.

About the Job

This is professional managerial work directing the activities of the Bureau of Finance and Administration in the Department of Health. The Bureau Director directs the fiscal and administrative functions supporting the Bureaus of Long Term Care and Health Care Facilities and Home Care Services in the Deputate for Quality Assurance. These activities will include training and communication, fiscal oversight, administrative and office support services, and IT system supports.

The work involves determining goals, objectives, and priorities for the Bureau; developing and implementing policies and procedures to manage program activities; identifying areas of improvement across the bureau and implementing strategic initiatives. This work also includes oversight of the financial review process for changes in ownership and licensure renewals.

Responsibilities

  • This is a highly responsible professional administrative position at the Bureau level directing auditors in the Division of Finance and deputate administrative staff in the Division of Administration

  • This position ensures that health care facilities in Pennsylvania are operating with fiscal responsibility and soundness

    • The review and analysis of the fiscal viability of the facilities are completed by a subordinate division director and staff

  • This position assures that the fiscal reviews are accomplished in accordance with state and federal timeframes, budget directions, regulations and conditions of participation, where applicable

  • This position directs the development of policy and procedures for the implementation of fiscal and administrative functions

  • This position plans and directs the administrative and office support functions for the deputate which includes the Bureaus of Long-Term Care Programs and Health Facilities and Home Care Services. The functions include support for the State Agency Information System (SAIS) and coordination of business process improvements; coordination of training for all surveyors, ensuring training meets federal and state minimum requirements; ensures checks received by the bureaus are deposited, accepted, and processed by the PA Department of Revenue; and oversees the preparation, submission, monitoring, and management of deputate’s annual Federal and State budgets

  • Advises the Deputy Secretary for Quality Assurance and other agency policy decision makers on Bureau matters and recommends and advocates program policy changes

  • Establishes and maintains contact with other state agencies, legislators, federal program officials, professional groups, and other public and private organizations to review or comment on proposed legislation

  • Interpret and implement existing rules and regulations and recommend or promote changes impacting on the Bureau

  • Provides consultation to other departmental officials on Bureau matters, regulations and procedures for primary care and home health agencies and other Bureau matters

  • Coordinates the Bureau’s automated technology services in accordance with the Department’s plans and operations

  • Responsible for maintaining a data-driven performance management system for the Bureau of Finance and Administration that is linked to the agency's and unit's mission, goals, and objectives, and which over time becomes an integral part of the Bureau's management process

  • Ensures that adequate data is available to support the performance management process

  • Ensures that all Department policies/guidelines and legislation regarding data release and confidentiality are followed by staff

  • Interacts with division directors and other Deputate bureau directors to identify and develop innovative ways to provide required services

  • Interaction with Division/Department/Bureau stakeholders and interested organizations through trade association public speaking engagements, provision of training services as requested, or by attendance at relevant conferences as a presenter or participant

  • Performs the full range of supervisory responsibilities, including assigning, prioritizing, and reviewing work; maintaining position descriptions; conducting employee performance management; approving/disapproving leave and travel requests; participating in staffing activities; coordinating employee discipline; and training staff, including coaching and team building

  • Demonstrate awareness of the vulnerable populations the organization serves by identifying, providing, and advocating for resources, services, communication methods, and policies that would help those populations achieve health equity

  • Performs other related duties as required

Qualifications

  • Minimum Experience & Training:

    • One year of experience as an Audit Manager, Accountant 4, or Fiscal Management Specialist 4 (Commonwealth titles)

      • OR five years of professional auditing, accounting, or fiscal administration experience, that includes one year of supervisory experience, and a bachelor’s degree;

      • OR an equivalent combination of experience and training that includes one year of professional supervisory experience in auditing, accounting, or fiscal administration

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Delivery Center CIO

  • Prioritizes the needs of PA residents by leading the transformation of government services with a focus on user experience for all stakeholders

  • Guides technology investments and project implementation to support HHS agencies, ensuring alignment with business strategies and efficient vendor management

  • Cultivates a skilled and diverse IT workforce through professional development opportunities, training, and performance


About the Company

HHS DC supports the largest and most critical agencies in the state, including the Departments of Health, Human Services, Drug and Alcohol Programs, Aging, and Military and Veterans Affairs. These programs serve 13 million Pennsylvanians and represent over half the State’s budget and a quarter of the state’s 80,000 employees.

About the Job

The Commonwealth of Pennsylvania is seeking a dynamic and mission-driven Chief Information Officer (CIO) to lead the state’s Health and Human Services Delivery Center (HHS DC). The ideal candidate will have a successful track record of leading digital transformation in complex stakeholder environments and is passionate about making government services simple and easy to use. The HHS CIO is a critical member of the State CIO’s executive leadership team and will also play a key role in supporting the State CIO’s mission, vision, and strategy.

This is a high stakes leadership position with a significant opportunity for impact. The HHS DC CIO is expected to champion innovation for the Commonwealth and to be an effective driver of cultural and institutional transformation.

Responsibilities

  • Strategic Leadership & Transformation

    • Vision and Strategy: Drive a customer-centered IT strategy, aligning technology solutions with HHS agency missions and the Governor’s priorities, enhancing resident engagement, transparency, and service quality

    • Digital Transformation: Lead modernization initiatives, utilizing emerging technologies to improve agency outcomes, foster digital engagement, and streamline operations

    • Governance and Policy: Establish governance structures to prioritize IT projects in partnership with executive policymakers, ensuring alignment with statewide standards and enterprise architecture, and both monitor and manage the portfolio of projects across HHS

  • Operational Excellence & Service Delivery

    • Customer-Centric IT Services: Foster a culture of service, ensuring that infrastructure, applications, and systems effectively support current and future needs of employees as well as agency customers

    • Project & Service Management: Oversee key IT projects with a focus on high-priority policy initiatives, providing executive support to delivery teams for efficient execution while also providing oversight of all IT related operations and planning

    • Continuity & Resilience: Coordinate continuity of operations and disaster recovery plans for IT services with Enterprise IT teams and GRC, ensuring reliability and security of critical systems. Ensure that leadership across HHS has a comprehensive awareness of plans and areas of responsibility

  • Financial & Contractual Management

    • Resource Optimization: Drive optimal use of State IT funds, Federal funding, and grants to power agency goals, ensuring compliance and maximizing impact for resident services

    • Budgeting & Forecasting: Manage the HHS Delivery Center IT budget in collaboration with HHS Agency Secretaries and the Governor’s Budget Office, aligning resources with strategic initiatives to maximize impact

    • Procurement and Vendor Oversight: Lead IT procurement, contract management, and vendor relations to ensure quality deliverables and accountability

  • Technology Innovation

    • Data-enabled agencies: Define strategies and initiatives, in collaboration with HHS Agency leadership and Enterprise IT to achieve agency goals of better assessment of programmatic outcomes through data, enable data-driven shifts in funding to optimize service delivery, and enhance the resident eligibility and enrollment experience. Ensure access and availability of data in compliance with state and federal regulations as well as Commonwealth standards for security and privacy

    • Generative AI-enabled support: Define strategies and initiatives, in collaboration with HHS agency leadership and Enterprise IT, to achieve better experience and operational efficiency in resident call centers by leveraging Generative AI. Ensure alignment with our Commonwealth Gen AI Executive Order Values and Enterprise policies

  • People Leadership

    • Talent Development: Recruit, retain, and develop a diverse, high-performing IT workforce, fostering a culture of inclusivity, career growth, and succession planning

    • Cross-Functional Collaboration: Direct a matrixed team, including central and local support functions, to deliver integrated IT services, ensuring efficient collaboration across agencies

    • Customer-Focused Leadership: Instill a customer-focused culture by modeling effective communication, collaboration and problem-solving, and effective use of IT tools and resources for both the IT and HHS workforce

  • Stakeholder Engagement & Collaboration

    • Agency & Community Partnership: Cultivate strategic relationships with HHS Agency leaders, external stakeholders, and government partners at all levels to support collaborative IT solutions

    • User-Focused Engagement: Regularly meet with business units and external partners to align IT services with user needs and priorities for employees and agency customers

  • Enterprise IT Coordination & Collaboration

    • Centralized Service Integration: Advocate for Delivery Center requirements as Enterprise IT expands centralized Network, Security, Cloud, and Desktop support. Ensure agency needs inform enterprise service improvements, contracting vehicles, and initiatives, including IAM, hybrid hosting, and enhanced data security

    • Vendor Relations: Serve as liaison between IT vendors and HHS agencies and bureaus to ensure effective relationship and contract management

    • Service Level Agreements (SLAs) & Performance Metrics: Define SLAs and performance metrics under the shared services model, aligning with Delivery Center needs. Monitor Enterprise IT service delivery and collaborate on corrective actions as needed

    • Policy, Standards & Compliance: Partner with Enterprise IT’s Policy and Governance teams to shape streamlined standards that meet Delivery Center needs while ensuring Commonwealth and federal compliance

    • Matrixed Support & Local Execution: Manage matrixed Enterprise IT support teams, ensuring security, telecommunications, and other services are tailored to Delivery Center needs and aligned with centralized strategies

  • Performs other related duties as required

  • Travel as needed

Qualifications

  • Minimum Experience & Training:

    • Experience in IT Leadership: Minimum of 10 years in IT management, with at least 5 years in a senior leadership role overseeing large-scale, or multi-agency IT operations

    • Bachelor’s degree in Computer Science, Information Technology, or a related field

  • Preferred Qualifications:

    • Master’s degree in Computer Science, Information Technology, or a related field

    • Track Record of Transformation: Proven experience in leading digital transformation initiatives, including modernization of legacy systems and implementation of innovative technologies, with a demonstrated impact on initiatives exceeding $25M in budget and/or serving over 100,000 users

    • Stakeholder Collaboration: Demonstrated ability to work effectively with diverse stakeholders, including policymakers, agency leaders, and external partners

    • Project and Service Management: Experience managing complex IT projects with a focus on policy priorities, vendor relationships, and delivering measurable outcomes

    • Regulatory Compliance Knowledge: Familiarity with federal and state IT regulations, including privacy and security standards

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Commonwealth of PA, Harrisburg, Hybrid, Advanced Andrew DeZarn Commonwealth of PA, Harrisburg, Hybrid, Advanced Andrew DeZarn

Director for BEISFS

  • Develops policies and procedures for Early Intervention & Family Support, including legislative proposals, interagency collaboration, and technical assistance

  • Oversees budgets, expenditures, and funding applications for Early Intervention & Family Support programs, ensuring compliance with regulations

  • Manages personnel, resources, and operations within the bureau, including supervising staff and supporting the Department's goals


About the Company

Do you want to lead an organization that provides coaching support and services to families with children, from birth to age five, with developmental delays and disabilities? The Department of Human Services (DHS) is seeking an experienced professional to direct the Bureau of Early Intervention Services and Family Supports. If you have a strong background in human services or social services program development, and a passion for enhancing learning opportunities for young children, we want to hear from you.

About the Job

The Director for the Bureau of Early Intervention Services and Family Supports (BEISFS) provides leadership to implement the following federal programs: Individuals with Disability Education Act (IDEA), Part B-619 and Part C, and Maternal Infant and Early Childhood Home Visiting (MIECHV). This bureau also has oversight over state and federally funded Family Center programs in Pennsylvania. The Director for BEIFS is responsible for ensuring that both federal and state statute and regulations are met across the Commonwealth. Pennsylvania’s Early Intervention program provides services to children that have a developmental disability from birth to the age they enter Kindergarten.

Family Support programs include MIECHV programs, Family Centers and parenting classes funded by the Office of Child Development and Early Learning (OCDEL). The director also provides leadership and management of budgetary issues across the Commonwealth for 34 Preschool Early Intervention programs, 48 Infant Toddler Early Intervention programs and 80 Family Support Local Implementing Agencies. This position manages a bureau of professionals supported by a full range of support staff, and includes collaborating with state and federal agencies, intermediate units, school districts, county administrators, and various professional, parent and advocacy groups.

Activities of the staff are determined by the Director to accomplish the goals and objectives of both the Departments of Human Services (DHS) and Education (PDE).

Responsibilities

  • Act as the official representative of the Departments of Human Services and Education in developing policies and addressing programmatic issues in Early Intervention and Family Supports:

    • Develop and implement a system of general supervision of the Early Intervention and Family Support programs

    • Develop and implement policies and procedures that provide guidance to Early Intervention and Family Supports

    • Prepare and/or evaluate legislative policy proposals at both state and federal levels

    • Provide assistance and make recommendations to the State Interagency Coordinating Council for development or review of regulations and standards

    • Develop, extend, and adapt or adopt promising practices

    • Create state plans and programmatic/funding applications required by federal regulations

    • Implement a system for monitoring and complaint management adequate to meet federal and state requirements

    • Review and approve federal funded projects and attendant audits as determined by programmatic content

    • Provide liaison with other state departments and assure cooperation in the development and interagency agreements for participation in the service delivery system and fiscal responsibility of each

    • Work with other professional associations or advocacy groups that have an ongoing functional relationship with Early Intervention and Family Support programs

    • Provide leadership over the Early Intervention Technical Assistance system operations and budget so that the professional development needs of Early Intervention and Family Support staff, service providers and families are identified and addressed

  • Administer and manage the Bureau to assure the effectively and timely delivery of Early Intervention and Family Support services:

    • Establish major priorities and directions for the bureau staff and delegate responsibility according to the organization of the bureau

    • Determine work scope and needs for personnel to assure proper qualified and sufficient personnel are employed within the resources of the bureau by directing the allocation of resources or requesting additional resources

    • Oversee the design of working facilities, use of technology, information systems, and other equipment and materials to provide a working environment that is conducive to effective and efficient performance of all staff in processing service, program and fiscal matters

  • Direct and manage the process and procedures related to the bureau’s fiscal responsibilities:

    • Approve local Early Intervention and Family Support program plans and accompanying budgets

    • Approve all federal projects processed through the bureau

    • Monitor and evaluate the expenditures of state and federal funds while promoting best practices across all programs

    • Provide sufficient oversight to ensure that funds are expended effectively and efficiently; services and programs are implemented as approved; and that compliance exists with state and federal mandates on the use of funds

    • Develop and maintain a system to collect consistent, routine data from program to support fiscal and programmatic decisions

    • Participate in the development of the annual budget for all programs to ensure adequate funding is available by supporting budgetary requests with sufficient program data

    • Make available bureau staff or other expert personnel for technical assistance to intermediate units, school districts, counties and other local agencies that have received funds from the bureau

    • Determine and recommend approval or disapproval of regulatory waivers

    • Provide liaison with other significant state, federal and local entities relative to fiscal matters

  • Administer and mange activities that support the DHS and PDE Goals, Objectives, and Mission:

    • Participate actively in the meetings with the Deputy Secretary

    • Convey, interpret and ensure the implementation of policies and priorities for the Secretary and Deputy Secretary

    • Represent the Deputy Secretary upon request

    • Ensure completion of assignments made by the Deputy Secretary

    • Assist and counsel the Secretary and Deputy Secretary regarding Early Intervention and Family Support matters as required

    • Prepare and meet the goals and objectives of the Bureau as approved by the Deputy Secretary

  • Provides leadership to and administers the Bureau's Professional and Support Staff:

    • Supervise the management and support staff in the Bureau

    • Prepare or cause the performance rating of the supervised subordinate staff

    • Receive and deal with employee complaints or grievances according to established rules

    • Act within contractual and administrative rights and obligations and make modifications necessary

    • Interview or arrange for interviews of prospective employees and their selection for employment

    • Receive, review and approve or disapprove leave requests for staff

    • Approve or recommend for approval or disapproval out-of-state travel

    • Approve or disapprove travel reimbursement vouchers

    • Provide or arrange for the provision of staff development, training or further education of staff

  • Performances of other assignments or duties:

    • Perform other assignments or related duties as required

Qualifications

  • Minimum Experience & Training:

    • Six years of professional human services or social services program development and evaluation experience, including three years of supervisory experience, and a bachelor’s degree;

      • OR an equivalent combination of experience and training including three years of supervisory experience in a human services or social services program

    • You must have at least 3 years of early intervention experience

    • You must be able to perform essential job functions

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