Partner Development Rep.

  • Identifies potential partners, leverages resources to connect with key decision-makers, and schedules meetings for sales executives

  • Executes outreach campaigns, maintains contact databases, and participates in team meetings to support business development efforts

  • Develops sales and communication skills through ongoing training and contributes to the success of Org


About the Company

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities.

About the Job

The Partner Development organization develops innovative sales and marketing strategies to generate new business opportunities for EAB and EAB Seramount, a strategic business dedicated to advancing DE&I in the workplace. A key team member, the Partner Development Representative (PDR) is responsible for initiating relationships with prospective partners and optimizing team interactions. PDRs identify executives who may benefit from EAB or EAB Seramount products and services, leverage resources to connect with qualified leads, and schedule meetings for Partner Development Executives (PDEs) to meet and further advance those prospective relationships. PDRs can expect to acquire deep insight into the education industry, as well as workplace DE&I best practices, while refining their commercial outreach skills. Assignment to EAB or EAB Seramount is primarily based on business need, and candidates should indicate whether they have an interest in higher education and/or DE&I.

This role is based in Washington, D.C. or Richmond, VA.

Responsibilities

  • Schedule sales meetings for PDEs to meet with prospective partners, working towards weekly, monthly, and quarterly goals

  • Leverage all available resources—such as Salesforce, external sources (e.g. social media, news alerts, etc.), and predictive modeling tools – to strategically identify and contact qualified executives and organizations

  • Communicate with current and prospective partners via cold calling, email and social media

  • Create and execute strategic outreach plans to support new business acquisition goals

  • Follow up with inbound leads within designated time periods

  • Maintain and update prospect records in Salesforce; update Salesforce with relevant research and scheduling information

  • Participate in regular PDR training and coaching sessions to hone demand generation skills

  • Attend Partner Development organization team meetings and territory strategy sessions

  • Learn EAB and EAB Seramount product content and research

  • Complete additional product-specific responsibilities as needed (e.g. creating proposals and RFPs, booking contracts, etc.)

Qualifications

  • Minimum Qualifications:

    • Bachelor’s Degree with excellent academic record

    • Strong oral and written communication skills

    • Goal-oriented nature

    • Proven experience managing multiple, competing priorities

    • Must possess at least three of the following:

      • Sales or fundraising experience

      • Customer service experience

      • Experience working in a team environment

      • Experience in an office setting

      • Leadership experience

  • Preferred Qualifications:

    • Proven ability to meet or exceed a quantitative goal

    • Ability to effectively communicate and persuade by email and phone with executives

    • Demonstrates poise, maturity, and resilience with internal and external audiences

    • Experience with Salesforce

    • Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise

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Assoc. Config. Specialist

  • Develops and updates high-quality virtual tours, ensuring accurate content and a seamless user experience

  • Manages tasks, coordinates with teams, and maintains system health to ensure efficient and effective tour production

  • Collaborate with stakeholders to achieve partner goals, optimize tour performance, and exceed customer expectations


About the Company

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities.

About the Job

The EAB/YouVisit Studios Virtual Tour leverages professional photography and advanced admissions analytics to connect prospective students with universities and admissions teams, enabling informed decisions about their educational future. Through high-quality photography and 360-degree capture techniques, YouVisit Studios provides immersive virtual tours that allow users to explore campuses from the comfort of their homes.

This platform is a valuable recruitment tool for admissions teams, offering insights into popular campus areas and supporting effective engagement with future students. With access to a vast library of campus imagery and information, prospective students can make well-informed decisions about their academic paths.

As an Associate Content Specialist, you will play a key role in supporting the platform’s success. Responsibilities include performing routine analysis, configuring systems, and managing tasks. Under general supervision, you will provide configuration support and contribute to project-related activities, collaborating with internal teams, external customers, vendors, and consultants.

Day-to-day duties may include submitting voiceovers, downloading and uploading materials for virtual tour scripting, editing photos from capture teams via proofing tools, and maintaining system health by managing selectable modules that form the backbone of virtual tour content. You will also be responsible for building and editing new or previously launched tours to ensure up-to-date content, as well as handling various administrative tasks to support team members and management.

This position may be located in Richmond, VA or Washington D.C.

Responsibilities

  • Drive Partner Results: Leverage EAB’s marketing and innovation assets to achieve partner objectives, ensuring measurable outcomes and consistently exceeding partner satisfaction targets. Collaborate with teams to align initiatives with strategic goals

  • Support Tour Builds: Partner with key internal stakeholders to oversee the implementation and development of virtual tours build process. Ensure seamless integration of provided content and technologies that enhance the user experience and support institutional recruitment goals

  • Prioritize Initiatives: Work closely with partner success teams to evaluate and prioritize key initiatives, ensuring alignment with both partner needs and internal capabilities. Maintain clear communication to manage expectations and deliver results

  • Task Management: Assist in daily task coordination, adhering to strict timelines and budgets while maintaining the highest quality standards. Consistently deliver work that aligns with brand guidelines and project specifications

  • Support Production Teams: Provide hands-on support to the Production Teams throughout the implementation process, including voiceover submissions, content uploads, and tour scripting. Act as a liaison to streamline processes and ensure timely completion of deliverables

  • Develop Process Expertise: Build a comprehensive understanding of each department’s role and its influence on the customer journey. Apply this knowledge to improve workflows and foster collaboration across teams

  • Maintain and Update Tours: Take ownership of tour content by regularly editing, updating, and refining both new and existing virtual tours. Use proofing tools and quality control measures to ensure accuracy and relevance

  • Optimize System Health: Oversee system configurations, such as managing selectable modules that underpin the virtual tour content, ensuring optimal performance and user experience

  • Collaborative Problem-Solving: Actively participate in project-related activities, offering solutions to challenges and ensuring alignment with organizational objectives and partner expectations

Qualifications

  • Minimum Qualifications:

    • Bachelor’s Degree, preferably in the Arts, Marketing, or a related creative field

    • 1+ year of developing system configuration with direct client service experience

    • Proficiency in photo editing (Photoshop)

    • Able to take ownership and drive tasks/projects from beginning to end, working with multiple groups effectively and on multiple projects concurrently

    • Experience using project management and approval management systems (e.g., Salesforce)

  • Preferred Qualifications:

    • Skilled at adapting language, format and style for various media and audiences

    • Previous project management experience

    • Prior experience in marketing, configuration within the higher education industry

    • Strong desire and ability to lead and mentor junior team members

    • Demonstrated success in building relationships across the organization to advance self, partner, and company success

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Operations Manager

  • Manages project timelines, workflows, and resources across departments, ensuring timely and successful project execution

  • Streamlines processes, identifies and resolves roadblocks, and provides regular status updates to stakeholders

  • Facilitates team meetings, coordinates vendor relationships, and fosters cross-functional collaboration to achieve operational goals


About the Company

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities.

About the Job

EAB is seeking a highly organized and proactive Operations Manager to support the Agency and Adult Learner Recruitment (ALR) departments. The Operations Manager will collaborate across teams, facilitate effective workflows, and ensure the successful execution of projects. The ideal candidate will thrive in a fast-paced, detail-oriented environment and demonstrate strong project management and communication skills.

This role is ideal for candidates with a passion for operational efficiency, strategic problem-solving, and collaborative teamwork. This position is also listed as an Operations Manager for posting purposes; the official title of this hire is expected to be Operations Manager, Agency & Adult Learner Recruitment to align with EAB business norms. The role may be based in Richmond, VA or Washington, D.C.

Responsibilities

  • Agency

    • Monitor workflows, progress while maintaining an up-to-date workplan

    • Create and maintain process flow documentation to ensure accurate and current steps are being utilized

    • Manage team capacity and resolve roadblocks to ensure timely completion

    • Develop project plans and provide weekly status updates

    • Coordinate with outside vendors for approvals and delivery

    • Support auxiliary teams with projects and assignments

  • Adult Learner Recruitment (ALR)

    • Facilitate weekly meetings with teams and provide clear action items and priorities

    • Distribute weekly report outs to the business

    • Convert partner requests into actionable projects for rapid delivery

    • Manage team capacity and resolve roadblocks to ensure timely completion

    • Develop project plans and provide weekly status updates

  • Cross-Functional Support

    • Monitor workloads for internal teams, balancing project quantity, complexity, and urgency

    • Communicate project-related changes, risks, and contingencies, facilitating resolutions as needed

    • Proactively identify risks, resolve issues, and remove impediments to project success

    • Collaborate with Operations team to troubleshoot process challenges

    • Drive continuous process improvement initiatives in a direct marketing environment

Qualifications

  • Minimum Qualifications:

    • Bachelor’s degree

    • 2 years of experience in project management, planning, or scheduling

    • Demonstrated experience in project management practices, tools, and technologies

    • Proven ability to manage multiple plans, prioritize effectively, and track performance measures

    • Strong organizational skills with attention to detail

    • Excellent written and verbal communication skills

    • Ability to build relationships and influence stakeholders for project success

    • Self-starter with the ability to work independently and collaboratively in a team

    • Effective in fast-paced environments with the ability to adapt to shifting priorities

    • Sound judgment, initiative, and problem-solving skills

    • Proficiency in Microsoft Office Suite

  • Preferred Qualifications:

    • Familiarity with project management systems (Workfront preferred)

    • Experience with Jira

    • Previous experience in a creative or marketing environment

    • Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise

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Campaign Manager

  • Executes advocacy campaigns by mobilizing PFLAG members and designing strategies to achieve goals related to LGBTQ+ rights

  • Builds advocacy capacity with campaign materials and strengthens relationships with diverse communities

  • Supports internal systems, tracks progress, and represents PFLAG in relevant coalitions


About the Company

PFLAG National is the first and largest organization for lesbian, gay, bisexual, transgender, and queer (LGBTQ+) people, their families, and allies. PFLAG National has more than 325,000 members and supporters and over 400 chapters in the United States. This vast grassroots network is cultivated, resourced, and serviced by the PFLAG National staff, Board of Directors, and Regional Directors Council.

About the Job

The Campaigns Manager will develop impactful campaign goals, plans, strategies, and tactics aimed at protecting and advancing the rights of LGBTQ+ people and those who love them. They will play a key role in designing and executing robust advocacy campaigns that mobilize PFLAG National members and supporters, and PFLAG chapters at the federal, state, and local level. Their efforts will help shape PFLAG National’s strategic approach to advocacy, empowering the community to soften hearts, change minds, and create a lasting difference.

Responsibilities

  • Develop robust campaigns to galvanize PFLAG National members and supporters and PFLAG chapters to become advocates, fighting for LGBTQ+ rights at the federal, state, and local levels

  • Support the development of organizing goals, strategies, plans, and budgets to drive impactful political and policy outcomes for specific campaigns and related programming initiatives

  • Coordinate cross-departmental campaign efforts at PFLAG National, ensuring seamless collaboration between the Policy, Strategic Communications, Chapter & Communities Engagement, and Learning & Inclusion teams to effectively achieve campaign goals

  • Assist in designing and implementing complex, multi-tooled campaigns from planning to execution to advance LGBTQ+ rights, combat classroom censorship, protect parental rights, and other civil rights issues

  • Identify and train a cohort of parents of LGBTQ+ individuals to advocate for policies that protect the rights of LGBTQ+ people and their loved ones, providing training, support, and resources to prepare them for public speaking and legislative advocacy efforts

  • Develop and compile compelling campaign materials, including fact sheets, action alerts, and talking points

  • Design and execute grassroots organizing strategies, including community events, town halls, and advocacy training sessions

  • Support the priorities and increase the capacity of PFLAG National and its Advocacy program.Develop, strengthen, and maintain relationships and alliances with diverse communities

  • In collaboration with the Vice President, Advocacy, support the development and maintenance of internal systems to enable successful campaigns across the country, including creating tools to track community outreach and coalition activities

  • Represent PFLAG National in coalitions as assigned by the Vice President, Advocacy

Qualifications

  • Bachelor’s degree in a related field or 4+ years of professional, progressive experience in community based, grassroots organizing, electoral campaign and/or legislative staff experience, or a combination of both is required

  • Experience designing organizing strategy and executing organizing plans and tactics

  • Familiarity building, leading, and working within coalitions

  • Ability to work in a fast-paced environment, simultaneously managing many tasks; work efficiently, meeting multiple deadlines, while remaining composed under pressure

  • Excellent research, writing, analytical, and communication skills

  • Ability to work independently as well as within a team

  • Ability to travel and work evenings and weekends

  • Solid computer experience, including use of the internet, Google Suite, Microsoft Office, and Zoom

  • Knowledge of LGBTQ+ issues, DEI (Diversity, Equity, Inclusion) practices, and civil rights as a whole

  • Enthusiastic support of PFLAG’s strategic vision, mission, and goals

  • Demonstrated ability to collaborate with remote employees

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